
John Lang
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Latest ride delayed five minutes without any passengers ex previous origin, then dropped me at wrong destination (virtual bus stop) instead of intended address. The extra walk was very painful, as I currently have a fractured rib. Also, the service has insufficient operating hours, and a lack of buses DURING PEAK TIMES. It is completely unacceptable that waits blow out beyond 30 minutes as a routine at these times. It is not an acceptable alternative to a (even roughly) timetabled service.
4 people found this review helpful

Jessica Jeong
Today is the first time I've tried to use the app to book for a service. The bus seemed to have arrived right on time, but on a different location from the pickup address on the app. We almost gave up on using the service, but thankfully the bus driver decided to drive around the block and we met by chance and board. We then went to the next stop, and the next passenger had the same issue (address mismatch) Overall I think it's a great service just need to fix the address issue.
1 person found this review helpful