
Jesse Ivers
Plainly, this app just doesn't work. Just like their mobile site, it's garbage. None of the drop-down menus to "Select member" work, so I can't access anything because I can't select the member I want to access it for. This is no surprise to me, though, because the website has always been a mess and currently, it takes me into an infinite redirect loop when I sign in. What a disaster and a shame...it's infuriating to know the chunk we pay for insurance got blown on this.
19 people found this review helpful

Shomik M
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its glitchy and slow. redirects to browser for authentication. login process is slow. several in app features dont load. Most website features are not there on the app. Its almost as if united doesn't care about the student population it insures. It's name is also weird. When you search for it on phone, typing "united" or "uhc" doesn't work. You have to remember to find "student resources".
9 people found this review helpful

Caitlin Clarke
Given the premiums that we pay for this marginal student insurance, you would think that they could spring for an app with capabilities beyond something you'd have seen on the first iPhone. I can't check my inbox for messages from United, I can't search for healthcare providers outside of those for mental health, and I can't view my policy documents. I've used other health insurance apps, and this one is especially bad in terms of its limited utility. Just use the website and avoid the app.