
Dana Walker
Really enjoy this app there are a couple of minor issues though. The notifications don't work. If grid power is lost or other situations occur, the system should send emails or text, but this isn't working. Also, there's no notification when a system software update occurs, which kicks us off grid power. At times, it takes multiple attempts to connect. But I really recommend Enphase Solar and home backup, really good product!!!
15 people found this review helpful

Harold Durham
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The app is balky. If trying to reconnect it can be very slow. Finally I tried wiping the slate clean aandd starting all over. Took me about 15 miutes from there. Wont say this is the answer for everyone but it worked for me. Also, for enlighten - Would be really nioce if you put the windows app back in service. I do not keep my phone or tablet close all of the time, do most of my work on a desktop. Without the windows app, I can go for long periods of time without remembering to check the app

Shaylee Harris
We got a new/better router and set up the password. Now my solar panels wont even try to connect to our wifi saying the router is too weak. When I check the connection to my phone by the solar panel box it has all 4 bars. The updated version of this app is definitely better than it was, however it still takes hours to get anything done and connected. After a total of 6 hours and multiple attempts, with different setups and devices, by my husband and I we still can't get it to connect.
1 person found this review helpful
Enphase Energy
October 1, 2025
We’re sorry for the trouble you are facing with re-connecting your system. Even if your gateway shows full signal, some routers may cause issues. Please follow the guide: https://support.enphase.com/s/article/reconnecting-your-gateway-to-wi-fi-using-the-enphase-app. If it persists, contact us: https://support.enphase.com/s/contact-us