Greetings LUFFY,
Sorry to hear you are having troubles. 😔 To better assist you, kindly reach us via 1:1 inquiry in game or helpdesk@gameplete.net. Thank you. 🙇♀️🙇♂️
Triple Fantasy New Version Release! [6.5th Anniversary Limited Event] Attendance Event, Redeem Coupon Event, etc. [Version Event] Invasion Content Event, Ghostly Night Event, etc. [Other Updates] Bug Fixes, System Optimization, etc.