
Harold (Hoss) Jefferies
For non-emergency concerns, medical questions, refills, follow up concerns, the app is great. It lets my provider and me quickly read messages and respond at our convenience. I especially like it for those times when I am not sure whether I need to come in. I can type, "Hey, doc, it hurts when I do this," and she can reply, "I think you need to be seen," or just, "Don't do that," as appropriate.
64 people found this review helpful

Kelly Nasdeo
Doesn't work & no tech support. I already have an account with Athena through my physician. I downloaded the app, opened to screen to login page, clicked, opened a second login screen where it asked for my credentials. Entered those & received "something went wrong. It looks like there was a hiccup on our end and we're unable to log you in. Please try again in a few moments". Of course it doesn't matter how long I wait, I receive the same error endlessly.
66 people found this review helpful
athenahealth
27 March 2023
Hi Kelly, thank you for reaching out. You will need to complete the full registration for your Patient Portal account from a desktop computer, including registration and verification, in order to access the athenaPatient app. Once you complete that step, you should be able to login without looping and getting the error message. - athenaPatient Team

Stephanie Marie
This app needs a lot of improvement. It's not as convenient as the others from Henry Ford or Beaumont hospitals etc. Their app is way better. You can messages, look a prescribed medication, note your visits as well, and set up different appointments for other doctors, records and so much more. I love ❤️ there's. I'm not sure who developed this app because it seems rushed to have something that isn't convenient at all.
48 people found this review helpful
athenahealth
18 September 2023
Hello Stephanie, Thank you for your feedback. We are working to roll out more of the features you've listed in future versions of the app. We hope you'll give athenaPatient another shot once more functionality has been rolled out in the app. - athenaPatient Team