Oticon Companion

4.2
10.8K reviews
10L+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
11 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
10.7K reviews
Lezlie Renee' Pipes
23 October 2025
won't stay connected it's not the app - sorry. it's the hearing aids. I can pair a cheap item and it stays paired forever. But my Oticon hearing aids not so much. I'm constantly having to reconnect them. I've spent hours working with Oticon and Pixel tech support. There was no solution offered that was suitable for the long run. They are great when they connect but when they don't it's maddening.
Did you find this helpful?
Oticon A/S
23 October 2025
Dear Lezlie, we’re sorry to hear the app isn’t staying connected. We will need additional information to provide support. Please, reach out to the support team at appsupport@oticon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
Michael Mayoral
16 July 2025
Constantly disconnects and reconnects, whether you're in a phone call or listening to music. Prior version did as well, but this version is way worse! I've used this with different Samsung phones and replacement hearing aids with the same results. Also, this app seemed to cause a lag on my phone. When I uninstalled the app, my phone was much faster. Overall, my Phonak hearing aids worked much better and were more reliable. I will be switching back to them with my next set.
39 people found this review helpful
Did you find this helpful?
Oticon A/S
18 July 2025
Dear Michael, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at appsupport@oticon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
Gloria S
18 October 2025
App constantly disconnects/reconnects when listening to music/podcasts; drops one HA or the other. Always turning Bluetooth off/on, close/reopen app; then after a point force stop. About once a week that stops helping, I uninstall/ reinstall. Also awful TV adapter connection. Picks up only one HA so I can adjust volume only in that one. Receiving sound in both HAs so it’s not the TV adapter. Volume control on phone controls external volume. Only way to adjust TV volume is through the app.
8 people found this review helpful
Did you find this helpful?
Oticon A/S
20 October 2025
Dear Gloria, thanks for sharing your feedback. We’re sorry to hear about the trouble with the app disconnecting and the TV adapter connection. Please do not hesitate to reach out for support at appsupport@oticon.com mentioning this review. The support team will be glad to help you. Kind Regards, Oticon

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.